“Charlie, THANK YOU! Thank you for everything you have done for me and my family this past year! … It was a pleasure to meet you and we were very fortunate to have such a skilled, dedicated and caring attorney to handle these cases. I feel I speak for all involved when I say you made a very difficult time in our lives much easier to handle. I personally felt like you had control from the very beginning … I can go on and on but I guess thank you and God Bless you for all you have done and I am sure will continue to do in your career!!”
After successfully exposing during her deposition the weaknesses associated with the plaintiff’s case, resulting in the plaintiff voluntary dismissing her case, Stephen Plonski’s client submitted the following note with copies to the insurance claim professional: “I am writing to express my sincere appreciation for everyone’s help in handling my case with (the plaintiff). I appreciate (my insurer’s) never ending support throughout this three-year ordeal. I cannot say enough of Atty Plonski and the excellent and impressive job he did in handling my case. He was very professional, well prepared, reassuring and his performance in the deposition was awesome. His advice was spot on and he managed to keep me calm and prepared for the entire process. I would also highly recommend Margolis Edelstein, in particular Atty Plonski for anyone needing legal representation, an extremely talented and competent attorney. Again I can’t thank everyone enough for all of your help and support. Many Thanks”
The insurance claims professional commented: “Stephen – Thank you for providing superior representation to our Insured. People do not write thank you notes anymore which makes them even more-special when you receive one. You obviously impressed (the insured)!”
After our Partner, Glenn Ricketti, helped out an Indiana Claims Representative working to resolve a Wisconsin fall down case which was the subject of a AAA Arbitration Hearing in Pennsylvania, he received the following accolades from the Claims Representative and the Regional Manager.
“Glenn came to my rescue and was a huge help!” and “Glenn is one the best trial attorneys I ever worked with.”
After attending a Court Conciliation which ultimately resulted in the resolution of a particularly challenging death case, the Claim Professional commented on Mike Lang’s handling as follows:
“ I am especially appreciative of your stalwart and unwavering stance during these rather hard-bitten negotiations. I asked you to “sell” (the insurer’s) number to the parties, and you did. Nice work … Michael, you did a fine job on this case. I have been pleased with your level of professionalism, legal knowledge and skills, responsiveness, and customer care for both (your client) and (the insurance carrier). Overall, outstanding work all around. Thanks for hanging in there and facing up under pressure yesterday…. I forgot to mention that about 30 minutes after (you) called me to report that we reached a settlement, I received a phone call from (the insured). He expressed profuse gratitude and thanks both to Mr. Lang and to (the insurer). Then his wife got on the phone to express the same. It was pretty heart-warming to hear from our insured how much he appreciated our efforts.”
Upon learning our PA/DE based partner, Jim Huggett, successfully removed at no cost our law firm client from a legal malpractice case involving a bankruptcy matter, the client commented to the legal malpractice insurer claim counsel as follows:
“Thank you. I’d like to add how pleased I am with how things turned out and how Jim handled it all. Jim was always available and that was very much appreciated. His command of the law in this case was impressive as well. Again, thank you.”
Our Partner, Glenn A. Ricketti, Esq. recently wrapped up a trial involving a hotly disputed, intersectional collision, motor vehicle case between the client’s work van and the plaintiffs car where plaintiff alleged five herniated discs and proposed future back surgery. Halfway through the trial the Plaintiff’s settlement demand remained over $225,000. Following Glenn’s cross examination of the Plaintiff, in which Glenn caught the Plaintiff lying about his past medical condition, the case settled for a mere $7,500.
After the resolution of the case the client’s President provided the following note to the insurer:
“My company was represented by Mr. Glenn Ricketti in a recent jury trial. I wanted to reach out to you and express what a pleasure it was to have him handle my case. He was extremely organized for the trial and prepared myself and our witness so that we both felt confident entering the courtroom. The case/trial was estimated to last three days but turned out to only last three hours with a settlement.
As much as I would rather never see an attorney again, if the need should arise, I would feel relieved to have Glenn representing [our company] again. I would like to thank Margolis Edelstein for this case’s WIN!!!”
Upon learning our Wilmington, Delaware based partner, Jim Huggett, secured the dismissal of our law firm client in a Bankruptcy matter, the claim professional commented:
“Excellent, very pleased with your results, obviously, but also with your attention to details and communication. Thank you.”
Upon learning of the EEOC decision to Dismiss the Plaintiff’s Charge of Discrimination against a suburban Pittsburgh Township, the Township Solicitor sent the following note to the Township insurer: “Although I’m sure that you already know it, Charlie Saul is a credit to the profession. Thank-you for bringing him to (our) Township.”
Upon learning a challenging premises liability lawsuit involving an invitee to commercial property who had sustained a serious compression fracture in her lower back, was resolved, the client responded to Jerry as follows:
“Thanks Gerald! Great news!! I am very pleased and relieved this lawsuit has been settled. I appreciate all your help – you took good care of us, and made the process smooth and understandable. I wish you health and prosperity forever! Warm Regards …”
Following the successful resolution of a challenging engineering malpractice claim, the excess and surplus lines claim professional commented: “Just wanted to reiterate how much I, on behalf of (the insurer), appreciated all of your work on this file – it was challenging in many different ways and I am not sure many counsel could have navigated the legal/technical/interpersonal(!) issues so well. Best regards,”